Privacy Policy

We prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when using our website and purchasing our products.

Information We Collect

When you visit our website and make a purchase, we may collect personal information such as your name, email address, shipping address, payment details, and contact number. Additionally, we may gather non-personal information such as your IP address, browser type, and operating system for analytical purposes.

How We Use Your Information

We use the information we collect to process your orders, deliver products to you, and communicate with you regarding your purchases. Your email address may also be used to send you promotional offers, newsletters, and updates about our products. However, you have the option to opt out of receiving marketing communications at any time.

Data Security

We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Your payment details are encrypted using Secure Socket Layer (SSL) technology and stored securely. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small files stored on your device’s browser that track your preferences and activities on our website. You can choose to disable cookies through your browser settings, although this may affect the functionality of certain features on our website.

Children’s Privacy

Our products and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can remove the information from our records.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at info@longjack.co.ke. We are committed to addressing any inquiries and maintaining transparency in our data practices.